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COMPLIANCE AT GONG

WE GET COMPLIANCE,
YOU FOCUS ON BUSINESS

Gong provides solutions to meet your compliance requirements.

ISO/IEC 27001

Information Security Management System (ISMS)

ISO 27001 globally recognized, standards-based approach to security. Valid until Oct 2025

ISO/IEC 27701

Privacy Information Management System (PIMS)

ISO 27701 is a globally recognized, privacy-based certification. Valid until Jun 2024

SOC 2 (Type 2)

Trust Services Principles

SOC 2 Type 2 is an assessment of Gong’s security safeguards for protecting customer data

PCI DSS

The Payment Card Industry Data Security Standard

PCI compliant mechanism (SAQ-D) to ingest calls from external telephony systems

GDPR

Gong has implemented measures to ensure you remain GDPR compliant.
  • Links to help you gain consent to record
    •
  • Product details about exporting and deleting data
    •
  • List of subprocessors
    •
Learn More
For questions around how personal data is processed, collected, stored, and deleted.
93%
record rate of all calls captured by Gong

CONSENT COMPLIANCE

Some countries and U.S. states require that both parties on a call must be notified that the call is being recorded. As a best practice, we recommend including this notification regardless of the call participants’ locations.
  • Pre-call email
    •
  • Personalized consent page
    •
  • Gong audio prompt or Zoom consent features
    •

GDPR

Gong has implemented measures to ensure you remain GDPR compliant.
  • Links to help you gain consent to record
    •
  • Product details about exporting and deleting data
    •
  • List of subprocessors
    •
Learn More
For questions around how personal data is processed, collected, stored, and deleted.

CONSENT COMPLIANCE

Some countries and U.S. states require that both parties on a call must be notified that the call is being recorded. As a best practice, we recommend including this notification regardless of the call participants’ locations.

  • Pre-call email
    •
  • Personalized consent page
    •
  • Gong audio prompt or Zoom consent features
    •
93%
record rate of all calls captured by Gong

Gong passed the security review conducted by the Salesforce security team to be publicly listed on the AppExchange

See It In Action

San Francisco Office
201 Spear St. 13th Floor,
San Francisco, CA 94105

Chicago Office
167 North Green Street,
Suite 04A-105
Chicago, IL 60607

Atlanta Office
756 West Peachtree Street Northwest,
Suite 04W101
Atlanta, GA 30308

Israel Office
40 Tuval Street
39th Floor
Ramat Gan 52522

Dublin Office
Grand Canal House,
1 Grand Canal Street Upper
Dublin D04 Y7R5
Ireland

  • Contact Us

    • San Francisco Office
      201 Spear St. 13th Floor,
      San Francisco, CA 94105

      Chicago Office
      167 North Green Street,
      Suite 04A-105
      Chicago, IL 60607

      Atlanta Office
      756 West Peachtree Street Northwest,
      Suite 04W101
      Atlanta, GA 30308

Copyright 2023 Gong.io Inc. All rights reserved. Various
trademarks held by their respective owners.

For Patent and Trademark Legal Notices, please click here.

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